DCUK
Introduction
Distributor Corporation UK Limited (DCUK) is an award winning company, and is the UK arm of 5514 KM Corporation based in Canada. 5514 KM specialize in sourcing and distributing high quality Nursery products such as Pushchairs, Feeding, Bathtime and storage accessories for babies and young chil- dren from across North America, Europe and Asia.
Challenge
In early 2010, DCUK was formed to bring the UppaBaby and boon products to the UK high street. From day one they realised the need for a specialist UK 3rd Party Logistics (3PL) company to handle their day to day operations.
From launch, DCUK needed a cost effective provider who understood their needs and had the experi- ence and flexibility to grow in line with customer demand.
Solution
With over 12 years experience of helping Nursery & Toy manufacturers in the UK, Century were the obvious partners for DCUK. Century have more than 400,000 sq ft of warehousing within easy reach of the UK`s busiest container terminal Felixstowe, specialist handling knowledge of child care products with an award winning customer care solution.
Century’s industry leading delivery model, uses a unique, proven pricing structure develop to provide cost transparency and simplicity.
Result
DCUK sales have far exceeded their expectations with sales revenue quadrupling in just a short time. Century’s bespoke solution has had the capacity and flexibility to cope with the additional unexpected demand. This has allowed DCUK to focus on growing sales leaving Century to deliver their goods and provide retailers with a full and comprehensive aftersales & customer care support programme.
"Three years ago, Century Logistics provided us with the ideal package to launch a new business with an established, professional customer interface, nursery industry expertise and the flexibility to handle our planned growth. When that growth exceeded all our expectations by some margin, they had the capacity to meet our requirements. Century Logistics have certainly played a large part in the success of our business to date, providing and managing our total customer care, warehousing and logistics requirements."
Richard Bamforth - Director of Sales - DCUK Ltd
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