Warehouse Returns Operative – Late Shift

About the role: Carrying out basic warehouse tasks as required by the line manager responsible for the contract and customers.

Qualifications and Skills Required:

• Excellent organisational skills.
• Strong understanding of and, ability to communicate in, written English.
• Strong ability to verbally communicate in English with the confidence to speak with customers regularly.
• Good understanding of how to use a PC. Competent enough to learn new software applications with minimal training.
• Knowledge of Company Health and safety policy
• Housekeeping awareness
• Qualifications to operate basic MHE equipment e.g. PPT and Reach FLT
• Physically Active
• Clean Driving Licence preferred
• Have previously worked in a Warehouse Operative role either within Century or outside of the Company

Tasks Include:

• Working at a timely pace to ensure each task is completed to meet the client’s requirements.
• Handling telephone and email queries in a professional and timely manner.
• Dealing with customer queries on stock issues and stock held.
• Processing orders within the Century or Customer own Warehouse Management System.
• Liaising with Customers and Couriers to track why products have been returned.
• Liaising with Century Customer Service Agents to assist with their tasks.
• Keeping the warehouse tidy and organised.
• Assisting in other areas of business as required.
• Supporting other member of staff in the operation.
• Operate MHE safely and effectively according to requirements.
• Unloading goods in.
• Checking in goods.
• Putting away products keeping the warehouse
• Picking products as per customer orders.
• Checking orders, ensuring accuracy.
• Packing orders to ensure safety in delivery.
• Loading deliveries.
• Undertaking any other duties as may be required.