Manhattan Toy - Century Logistics
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Manhattan Toy

Introduction

Manhattan Toy is an award winning USA Toy Company founded in 1979 by Francis Goldwyn, grandson of motion picture owner Sam Goldwyn.
Manhattan is committed to providing innovative quality toys and products that enrich young lives and developing minds.

Challenge

In 2009 Manhattan Toy realised that they needed a more dynamic/flexible specialist UK Company to handle their day to day operations for all of UK & Europe.Manhattan Toy needed a cost effective, professional forward thinking company who understood their needs and had the experience and flexibility to support customer demand.

Solution

Manhattan turned to Century because of the unrivalled experience of supporting Toy and Nursery manufacturers. Century are within easy reach of the UK`s biggest container terminal Felixstowe and have an award winning customer care solution. All this coupled with a unique, transparent and proven pricing structure made Century the obvious operational partners for Manhattan Toys.

Result

With Manhattan’s UK & European Operations going from strength to strength, Century Logistics quickly evaluated and streamlined Manhattans’ operation. This ensured Manhattan can maintain the right customer care levels and still react quickly to increases in demand.

Case Study For
Client Testimionial

"We moved our distribution to Century in December 2009 and I have to say it’s one of the best decisions I’ve made. They provide a genuinely first class service. What sets them apart is the customer service level and the entrepreneurial attitude they have. There is a ‘can do’ approach to the way they handle our business. Every request we throw at them is met with a “we’ll find a way” response rather than the “it’s not possible” response we were used to receiving from our previous distribution company. They’re also pro-active in suggesting ideas to improve or streamline our logistics. Additionally, although they are a large and professional organisation, they have retained the best bits of being an owner run business. Stephen is actively involved in ensuring his customers receive the best service levels and this approach appears to be the same with every customer, no matter how big or small. He genuinely cares and this is apparent at every level of the operation"

Erica Roberts - Vice President,European Operation

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