Warehouse Returns Operative | Join the Team | Century Logistics
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Warehouse Returns Operative

Job Title: Warehouse Returns Operative
Job ID/Reference: 
256
Location: 
Saxham – Multi-User Service Centre
Skills Level: SL1
Salary: £9.02

About the role: Carrying out basic warehouse tasks as required by the line manager responsible for the contract and customers.

Qualifications and Skills Required:

  • Excellent organisational skills.
  • Strong understanding of and, ability to communicate in, written English.
  • Strong ability to verbally communicate in English with the confidence to speak with customers regularly.
  • Good understanding of how to use a PC. Competent enough to learn new software applications with minimal training.
  • Knowledge of Company Health and safety policy
  • Housekeeping awareness
  • Qualifications to operate basic MHE equipment e.g. PPT and Reach FLT
  • Physically Active
  • Clean Driving Licence preferred
  • Have previously worked in a Warehouse Operative role either within Century or outside of the Company.
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Tasks Include:

  • Working at a timely pace to ensure each task is completed to meet the client’s requirements.
  • Handling telephone and email queries in a professional and timely manner.
  • Dealing with customer queries on stock issues and stock held.
  • Processing orders within the Century or Customer own Warehouse Management System.
  • Liaising with Customers and Couriers to track why products have been returned.
  • Liaising with Century Customer Service Agents to assist with their tasks.
  • Keeping the warehouse tidy and organised.
  • Assisting in other areas of business as required.
  • Supporting other member of staff in the operation.
  • Operate MHE safely and effectively according to requirements.
  • Unloading goods in.
  • Checking in goods.
  • Putting away products keeping the warehouse
  • Picking products as per customer orders.
  • Checking orders, ensuring accuracy.
  • Packing orders to ensure safety in delivery.
  • Loading deliveries.
  • Undertaking any other duties as may be required.
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