Warehouse Operations Supervisor

About the role: Leading the Saxham warehouse operation to deliver the operational service required by Century and our customers. This role encompasses Saxham’s Multiuser client base, and this is a key role as we look to further merge our Saxham operations.

Tasks Include:

• Work with the customers in order to understand their requirements and expectations and acting as the senior Century staff on the shop floor.
• Understand our customers’ issues and help drive business improvements.
• Assist the managers and other supervisors in their roles.
• To ensure that all staff on site operate within all current legislation.
• Produce regular reports and statistics on a daily, weekly and monthly basis.
• Work with General/Operations Manager on all operational matters
• Support the objective of Safety in operations by ensuring H&S management best practice is applied, and investigations and corrective actions are applied rigorously.
• Ensure staff act and conduct themselves in a safe manner in accordance with H&S guidelines.
• Ensure site housekeeping is carried out regularly.
• Ensure MHE is checked daily before use.
• Support the team to ensure that stock records are kept accurate and up to date.
• Ensure operational activities (intake, put away, pick, pack, label, despatch) are conducted in an accurate and timely manner.
• Monitor and manage staff productivity and accuracy and take action as required
• Help ensure that we have an informed team and support development of a continuous improvement culture.
• Develop relationships throughout the business in order to create a larger team that will assist one another and thus exist as part of the operation as a whole, not isolated and focused on our own domain.
• Optimise the utilisation of all assets across the operations
• Identify areas of risk to the business and help develop appropriate contingency plans to reduce the risk to an acceptable level.
• Support the Management Team in their regular meetings and reports to the customer
• Learn specific product requirements and ensure we fulfil these across the operation
• Be able to develop relationships with supplier representatives to aid operational efficiencies.

Qualifications and Skills Required:

• Numerate and literate with a good level of education to GCSE standard or equivalent
• ILM Level 2 in Leadership and Management (or equivalent) or currently/willing to study for this
• Experienced in Warehouse Management Systems
• Warehouse operations experience.
• Significant people management experience having previously worked at a supervisor level either within Century or in a previous role outside of the company
• Full clean driving licence.
• Ability to communicate at all levels.
• Qualifications to operate PPT.