Operations Supervisor | Join the Team | Century Logistics
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Operations Supervisor – Night Shift

Job Title: Operations Supervisor
Job ID/Reference: 
Saxham – Multi-User
Skills Level: SL4
Salary: £27,000-£32,500 per annum

About the role: Leading the warehouse teams to deliver the operational service required by our customer.

Qualifications and Skills Required:

  • Numerate and literate with a good level of education to GCSE standard or equivalent
  • ILM Level 2 in Leadership and Management (or equivalent) or currently/willing to study for this
  • Experienced in Warehouse Management Systems
  • Warehouse Operations experience.
  • Significant people management experience having previously worked at a Supervisor level either within Century or in a previous role outside of the Company.
  • Full clean driving licence.
  • Ability to communicate at all levels.

Key Accountabilities:

  • Work with the customers to understand their requirements and expectations and acting as the senior Century staff on the shop floor.
  • To train, develop and motivate staff within framework of Job Descriptions, and competency and skills matrix.
  • To ensure that all staff on site operate within all current legislation.
  • Work with site managers to ensure H&S management best practice is applied, and investigations and corrective actions are applied rigorously
  • Ensure staff act and conduct themselves in a safe manner in accordance with H&S Guidelines
  • Ensure site housekeeping is carried out regularly.
  • Ensure MHE is checked daily before use.
  • Support the team to ensure that stock records are kept accurate and up to date.
  • Ensure operational activities (intake, put away, pick, pack, label, despatch) are conducted in an accurate and timely manner.
  • Report any H&S issues including accidents and near miss incidents
  • Report any operational issues which occur so that these can be managed and resolved as swiftly as possible
  • Help ensure that we have an informed team and support development of a continuous improvement culture.
  • Support the Management Team in their regular meetings and reports to the customer
  • Learn specific product requirements and ensure we fulfil these across the operation
  • Understand the required timescales for activities planned in the future, and ensure that the resource is in place to achieve them
  • Support the personal development of people across the contracts within a framework of job descriptions, competency, and skills matrix.
  • Manage customer packing inventory and co-ordinate with supplies to ensure continuous stocks maintained
  • Build and maintain relationships across various departments and with the customer
  • Cover shift rotations when shift team leader absent.
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